Shipping policy

Shipping Policy

 

Owigift currently ships eligible products to customers in the United States.

Order Processing

Orders are normally processed within [1–3] business days after payment is successfully received.

Orders are not normally processed on weekends or U.S. holidays.

Shipping Time

Estimated delivery time is:

[5–7] business days

Delivery estimates begin after the order has been processed and shipped.

Actual delivery times may vary depending on the destination, carrier, weather, carrier delays, and other circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking information may take some time to become active after the carrier receives the package.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

We may be unable to change the shipping address after an order has entered fulfillment.

Undeliverable or Returned Packages

If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

Shipping Delays

If we learn that an order cannot be shipped within the promised timeframe, we will contact you regarding the delay and available options. U.S. rules require sellers to handle significant shipping delays appropriately, including offering cancellation and a prompt refund when required.